Shipping Policies

SHIPPING

Currently shipping within the USA. Standard shipping rates apply. Free standard shipping on all orders over $75.

We do not currently ship internationally. Please submit a request to hello@theglowshop.co if you would like to see our products available in your country.

Deluxe Samples may ship separately than the rest of your order.

**In order to deliver you the freshest supply of premium products due to high temperature weather or to increased demands, occasionally products will ship directly to you from the distributor.**

EXCHANGES

Exchanges are accepted on items in the unlikely event that your product was damaged during shipping.

 

RETURNS

Returns are accepted on products that are unopened, unused and have their entire packaging intact within 14 days, subject to a 10% restocking fee. Returns are not accepted on opened products. Return Shipping fees are not included and original shipping is non-refundable.

 

WARRANTY

For devices that come with a warranty, please register your device with the manufacturer and retain all pertinent information they may require of you for warranty claims. All warranty claims are made directly with the manufacturer. We do not replace devices with or without a warranty.